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Kuda Bank customers in their thousands are complaining after they were allegedly locked out of their accounts .
Social media reports show most Kuda Bank users lamenting that they can either not log in or have access to their accounts.
Others say their accounts were deactivated without their consent.
According to them, they woke up and tried to log in to their various accounts but couldn’t. The bank did not provide a reason for the action, but some say it might be a glitch.
The action is not the first time Kuda bank has been in the news for the wrong reasons.
The bank, August, reportedly encountered a glitch which made users unable to use their debit cards for extended periods.
Many said they were prompted to update their app after which they were unable to use their accounts. The development led many to threaten to shut down their accounts permanently.